Connect Your Business Profile
We start by connecting to your Google Business Profile. This lets us see new reviews as they arrive and keep your business information current.
Provide Customer Contacts
You provide a list of recent customers, or we connect to your booking or POS system. This is how we know who to ask for a review.
We Send Timely Requests
We send a professionally written review request to each customer via email or SMS. We also place QR code cards at your location for in-person requests.
We Follow Up Automatically
Many customers need a reminder. We send a polite follow-up to anyone who didn't open the first message, increasing your response rate.
Real Customers Write Reviews
Your customers post honest reviews directly to your Google profile from their own accounts. Every review is authentic.
Your Reputation Grows Steadily
A consistent flow of new, authentic reviews builds trust and improves your visibility in local search results over time.
A Compliant and Effective Process
Our service is built to comply with Google's policies and FTC regulations. We never buy reviews or mislead customers.
Reviews from Real Customers Only
Every review comes from a person who actually used your business. We do not write reviews or use fake accounts.
No Prohibited Incentives
We never offer money, discounts, or anything of value in exchange for a review. This practice is banned by Google and the FTC.
No Review Gating
We ask all your customers for feedback, not just the happy ones. Screening customers before asking for a review is against the rules.
Your Customer Data is Secure
Customer contact information is used only for sending review requests and follow-ups for your business. It is never sold or shared.
Service Timeline
Common Questions About the Process
How long until I see new reviews?
Most businesses see their first new reviews within two to three weeks. The process depends on your customer volume and their response rate. It's a steady process, not an overnight delivery.
Do you need access to my Google account?
We need 'Manager' access to your Google Business Profile to track new reviews and keep your business information current. We never ask for your account password or ownership of the profile.
Do you write the reviews for my customers?
No, never. We send the request, but the review is written and posted by your customer from their own account. This ensures every review is authentic and complies with Google's policy.
Are the reviews guaranteed to be permanent?
Because reviews come from real customers, they are very unlikely to be removed by Google. We don't offer 'refills' because we don't sell reviews; we run the process that earns them.